To purchase an item, Select the size or item desired and then click “Add to Cart” button on the product detail page. Once you have completed adding items to your order, you may click “View Cart” at the top of any page. From the ‘Shopping Cart’ you may login as an existing customer, or simply complete checkout as a ‘guest’.

 

There are several benefits for registering for a Libertyfantastic Account. Your account not only identifies you as a valued customer but also allows us to personalize your shopping experience. When you log into your account, you can track the status of your orders. Our database will also remember your billing and shipping address, so you don’t have to enter it each time. As a registered Libertyfantastic customer, you can create and access our “wishlist” for saving and sharing your favorites.

 

Security is very important to us. Libertyfantastic has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are transmitted in an encrypted format at all times. Our website, and more importantly all user information, is further protected by a multi-layer firewall-based security system.

 

If you have created a Libertyfantastic Account and have forgotten your password, click here to enter your email address. We can email it to you in a matter of minutes. If you do not receive an email within 30 minutes, or would like to change your password, please contact us for more help..

 

Our customer service team will be sending you a series of emails letting you know when your order has been processed, when you can expect shipment, and tracking information once we have it. If you have a Libertyfantastic account and you were logged into your account before placing your order online, then you can check the status of your order by logging in to your account from the “Login & Order Status” link at the top of every page.

If you checked out as a guest or placed your order over the phone, unfortunately, you won’t be able to use the online dashboard for updates. You are more than welcome to contact us for an update at any time during the purchase process.

 

Simply enter your email address on this page and we will let you know the details of our upcoming sales and promotions. We do not share your information with any other companies, and you can unsubscribe using a link at the bottom of our emails, at any time.

 

Libertyfantastic works diligently with our various manufacturers and warehouses all over the country to process and ship your order as expediently as possible. Due to the fast moving nature of this process, it is not possible for us to cancel an order once it has been processed. The exception to this is in the event of a backorder. If you wish to cancel an item on back order, we will make every attempt to do so. Please use the form found here for fastest service: https://www.libertyfantastic.com/contact-us. If attempt to cancel is successful, we will notify you via email by the following business day.

 

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